Feedback and Consumer of Police Intelligence information


Feedback and Consumerof Police Intelligence information

Is feedback really a necessary activity in the intelligence cyclebetween the consumer and producer of intelligence?

The intelligence cycle refers to the process of collecting,processing, analyzing, and disseminating information. In the cycle,the feedback stage comes after the dissemination and consumption ofinformation. It entails the dialogue between the consumers andproducers of intelligence (The Pennsylvania State University, 2016).During this stage, the consumers of intelligence provide those whocollect it with a set of criteria that the disseminated informationshould adhere to. Also, feedback is an important activity since itprovides an opportunity to both the consumers and producers ofintelligence to discuss any adjustment that needs to be done on anypart of the information collection process. It is advisable thatthese adjustments be made immediately after the information has beendisseminated or received. Besides, in the course of providingfeedback new issues may arise and this may prompt the intelligencecycle to start afresh to address the new customer’s informationneeds. As such, feedback enables both the customer and producer ofintelligence to assess whether further information collection andanalysis is required (The Pennsylvania State University, 2016).

Who can be a consumer of intelligence information? Provide anexample of a consumer of intelligence information disseminated by thelaw enforcement

According to the Federation of American Scientist (2011), the role ofintelligence is to provide relevant and timely information to the U.Spolicymakers, warfighters, and decision makers. A consumer ofintelligence is a person, body, or organization that needs certaininformation to aid in the decision-making process. An example of aconsumer of intelligence information is the president who is thecountry’s topmost executive. As a customer, the president mayrelease a directive with issues that need to be prioritized in theprocess of the collection of intelligence. On March 5, 1995,President Clinton issued a Presidential Decision Direction (PDD) thatoutlined the established priorities for information gathering(Federation of American Scientist, 2011). These directives serve asguidelines on which type of information to be collected, by whichagency, as well as on how the process should to be conducted.However, adjustments may be made to address the unexpecteddevelopments.

What can feedback do that could make a difference in theintelligence process.

Giving feedback helps in shaping the intelligence needs to avoid thewaste of resources. Receiving and giving feedback is both the firstand the last step in the information collection process. It is thelast step because it marks the beginning of the implementation of theintelligence collected. On the other hand, it is the first stepbecause it initiates the process of addressing or finding answers toissues brought out by the intelligence cycle. Besides, feedback iscrucial in every point of the intelligence collection cycle becauseit helps the collectors of information to evaluate whether or not theprocess will still meet the needs of the client. According to theOffice of the Director of National Intelligence (2013), constantevaluation of the feedback from customers enables those involved inthe process to refine and adjust their activities and analysis tomeet the customer`s evolving information needs. As such, feedback canmake a difference in the intelligence process by ensuring that theinformation collected does not deviate from the customer`sintelligence needs. Additionally, it helps in the evaluation of thenew information collected, recognition of weak points and thepotential threats as well as in the elimination of the weaknessesidentified. As such, if not received or given, feedback may result inthe intelligence process being futile and hence a waste of vitalresources and time. Lastly, it is through receiving feedback from theconsumer of intelligence that analysts can realize the usefulness andrelevance of the information they provide. This means that providingfeedback may serve as a source of motivation to those who collect itas it shows that their efforts are not in vain.


Federation of American Scientist. (2011). “An overview of theIntelligence Community.” Accessed on September 14, 2016.

Office of the Director of National Intelligence. (2013). “The 6steps in the intelligence cycle.” Accessed on September 14, 2016.

The Pennsylvania State University. (2016). “Intelligence cycle andprocess.” Retrieved on September 14, 2016.