Findings of the Survey

Findingsof the Survey


Fromthe surveys conducted, it is clear that the primary tool or resourcefor knowledge management that is currently in use is informationtechnology through computers. It is essential to note that there areindividuals that operate these machines.

Inthe interviews, we identified both the strengths and weaknesses ofknowledge management. Benefits include:

Transferof the right information to the required individuals in time tofacilitate proper decision making. To the end users, this promoteseffectiveness given the improved team communication.

Operationalefficiencies this is through using systems that are secured inrunning the organization in that transfer of information is quick andprone to minimal errors.

Theprimary weakness was identified in keeping up with the new technologysecurities. This requires that users are up to speed with any changesgiven that they keep changing with time. Organizations are thereforeexpected to incur costs in training their members.

Knowledgemanagement is key in mission command given the expectation ofadaptability in the force which is a style preferred by the army inexecuting its duties1.For effectiveness, it is essential that all soldiers are sufficientlyequipped with the required skills to use the system in place so as toexploit and deliver accordingly.


Thereare three major components of knowledge management, which include

Technologyfrom its basic definition, it refers to systems of information thatoutput knowledge products and services that can be used to accomplishan objective. In the army operations, technology does play a keyrole. For instance, with the advanced technology the military in thefield carrying out an operation can be kept track of at the touch ofa button. Furthermore, given the cycles of crimes, the Army canestablish a definite location that could be of interest for theiroperations.

Peoplethis includes both insiders and outsiders, all those with access toinformation which can be transferred amongst them. Each group has aleader to whom this knowledge is given so that they act as expectedand guide their teams2.This component is very vital to the success of knowledge management.In the army, the success of any mission doesn’t depend on anindividual it is about all those people out there ready tocollaborate and follow through given directives for good results.

Processesthis defines the channels through which knowledge is created,organized and the transferred.

Missioncommand is the exercise that involves the commander in charge to givedirection to their team in the conducting of operations1.Trust is deemed to be the power behind mission command in thatleaders have a clear understanding of this and how much it influencestheir soldiers. Building this kind of relationship between theleaders and their subordinates relies a lot on knowledge managementby ensuring training of troops is as good as that of their leaders.This is the only assurance that in the event these soldiers are facedwith a desperate situation they won’t hesitate, but instead,they’ll act decisively.

Currenttimes are confronted with a lot of innovation, so there is the needto embrace change. To live through this, we cannot rely only on thepast information we should be equipped to learn for both leaders andthe soldiers so as to enhance understanding in the organization.Given this knowledge, the army ought to be an adapting body ready tolearn and change.


Lausin,A., Desouza, K. C., &amp Kraft, G. D. (2013). Knowledge managementin the US army. Knowledgeand Process Management,10(4),218-230.

1 Lausin, A., Desouza, K. C., &amp Kraft, G. D. (2013). Knowledge management in the US army. Knowledge and Process Management, 10(4), 218-230.

21Lausin, A., Desouza, K. C., &amp Kraft, G. D. (2013). Knowledge management in the US army. Knowledge and Process Management, 10(4), 218-230.