PROPER TRAINING-AVIATION MANAGEMENT 1
In an organizational setting, employees are required to be competentand possess the necessary skills to fulfill their assigned tasks.Some managers emphasize that proper training of workers is moreeffective than job aids and performance support. The paper seeks toexplain why it disagrees with the manager’s argument by explainingthe benefits of the tools.
The staffs are required to follow the outlined procedures in theirworking environments. However, in some circumstances, interruptionsmay occur in the aviation industry leading to a system failure thatlimits the ability to perform tasks. Such scenarios make the job aidsand performance support significant as they allow the employee torefer to the resources and continue with the execution of theirduties (Van, Moseley & Dessinger, 2012). However, if they onlyrelied on their memorized guidelines, work cannot continue until theissue is addressed.
Training of employees is also more expensive as compared to the useof job aids and performance support. The current market isexperiencing rapid innovation, and the aviation companies areembracing the change to remain relevant in the industry (Rossett &Schafer, 2012). For instance, the communication technology isadvancing, and the workers need to understand how to operate thesystems to remain connected with the pilots. A firm cannot beinvesting its resources in training its employees once a newtechnology is adopted because of the high costs. However, the jobaids and performance support enable the staff to learn the skills andeventually enhance their productivity.
The tools are more effective as they allow the pilots andaeronautical engineers to handle complex tasks such as landing in anunusual environment. They follow the job aids to ensure the work isproperly done. Hence, there is the need for job aids and performancesupport even when the staffs are trained.
Rossett, A., & Schafer, L. (2012). Job Aids and PerformanceSupport: Moving From Knowledge in the Classroom to KnowledgeEverywhere. New York, NY: John Wiley & Sons
Van, T. D. M., Moseley, J. L., & Dessinger, J. C., (2012).Fundamentals of performance improvement: Optimizing resultsthrough people, process, and organizations: interventions,performance support tools, case studies. San Francisco, CA:Pfeiffer, a Wiley imprint.